Terms & Conditions

Welcome to 99Exch Official. These Terms & Conditions govern your use of our website, services, betting platforms, and related features. By accessing or using this platform, you agree to comply with these terms in full. Trusted by 1.5 Lakh+ players since 2019. Last updated: January 1, 2025.

1. Eligibility

Users must be at least 18 years old to access and use our services. It is the user's responsibility to ensure that online betting is legal in their jurisdiction. We reserve the right to verify age and identity at any time through our KYC process.

2. Account Registration

You must provide accurate, complete, and current information during registration. Sharing account credentials with others is strictly prohibited. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Each user may only maintain one account.

3. Betting Rules

All bets once placed are final and cannot be cancelled unless otherwise stated. Odds and markets are subject to change without notice. We reserve the right to void bets in case of obvious errors or technical issues. Maximum bet limits may apply to certain events. 99Exch offers competitive odds on cricket, football, tennis, and 500+ casino games.

4. Deposits & Withdrawals

All withdrawals are subject to identity verification (KYC) procedures including Aadhaar and PAN verification. Incorrect payment details provided by the user are the user's responsibility. Key points:

• Minimum Deposit: As specified on the platform
• Withdrawal Processing: 2-5 minutes after KYC verification
• Payment Methods: UPI, PayTM, PhonePe, Bank Transfer
• KYC Requirement: Mandatory for all withdrawals

We reserve the right to request additional documentation before processing withdrawals.

5. Bonuses & Promotions

All bonuses and promotions are governed by specific terms and conditions. Key rules:

• Wagering requirements must be met before bonus funds can be withdrawn
• Misuse of bonuses or bonus abuse can result in account suspension
• Bonuses cannot be combined unless specifically stated
• 99Exch offers 100% welcome bonus for new users
• Daily cashback and IPL special promotions available

6. Responsible Gaming

We encourage responsible gaming practices. Bet responsibly and within your means. Gambling should be for entertainment purposes only, not as a source of income. We provide tools for self-exclusion and deposit limits. If you feel you have a gambling problem, please contact our 24/7 support team or visit our Responsible Gaming page for resources.

7. Prohibited Activities

The following activities are strictly prohibited:

• Fraud, cheating, or manipulation of betting systems
• Creating or using multiple accounts
• Money laundering or illegal financial activities
• Using automated betting systems or bots
• Collusion with other players
• Providing false or misleading information
• Unauthorized access to other users' accounts
• Underage gambling (users must be 18+)

8. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms without prior notice. Upon termination, any remaining balance may be forfeited if the account was involved in fraudulent activities. Users may close their accounts at any time by contacting customer support at +91 91119 44683.

9. Limitation of Liability

We are not responsible for losses or damages arising from platform use, including but not limited to technical issues, errors in odds, or unauthorized access to your account due to failure to maintain confidentiality. Our maximum liability is limited to the amount in your account balance.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms. We recommend reviewing these terms periodically.

11. Intellectual Property

All content, logos, trademarks, and materials on this platform are the property of 99Exch and are protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

12. Dispute Resolution

Any disputes arising from these terms will be resolved through arbitration in accordance with Indian laws. Users should first contact our customer support for resolution. We aim to resolve all disputes within 7-14 business days.

13. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Last Updated: January 1, 2025 | Effective Date: January 1, 2019